Apple is currently having problems in Australia and has decided to email all Australian buyers of their new iPad for their refund. This was according to the company’s lawyer after Australia’s consumer watchdog blamed the company for misleading information regarding one key aspect of their latest device.
The Australian Competition and Consumer Commission has filed a suit against the company to make sure Apple is letting their customers know that its latest iPad cannot connect to a 4G mobile data network in the country due to some technical incompatibility.
Apple is promoting their latest contraption as the iPad with Wifi+4G. Unfortunately, Australia has only one 4G network which is Telstra. The company’s 4G operates on a different frequency to the 4G of the new iPad.
The watchdog criticized Apple for misleading their clients and wants the court to force Apple to change their advertisements, refund affected buyers and impose penalties.
Paul Anastassiou of Apple told the Federal Court in Melbourne that the company is willing to send email notifications to those who bought their iPad to offer them their refund.
This is another snag for the company who is reportedly generating a lot of sales for their latest device.
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