AT&T, Sprint deny collecting info through Carrier IQ

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As the hoopla for the cellular phone key-logging software continue to rise, phone carriers and makers scramble to lay out their defences on either why they are using the product, or denying any involvement whatsoever.

For those who haven’t heard of Carrier IQ yet and why is it currently making waves in the tech world , here is short background: A security researcher by the name of Trevor Eckhart claims that Carrier IQ is able to log info including text messages and other personal information. He also claims that many Android phones, Blackberry and Nokia phones have this software installed. A YouTube video he posted shows the software in action.

Sprint, being a Carrier IQ customer, released a statement stating that the software only helps “analyze our network performance and identify where we should be improving service” and insisted that the “information collected is not sold and we don’t provide a direct feed of this data to anyone outside of Sprint.”

AT&T is also singing a similar tune, stating that their use of Carrier IQ is plainly to “improve wireless network and service performance,” and not to track users’ personal data.

On the other hand, Research In Motion, maker of BlackBerry, as well as a spokesman from Nokia, both insist that they do not install Carrier IQ on their phones, contrary to what Eckhart said.

Tune in as we continue to follow this issue 🙂

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