After Apple, Samsung Admits Galaxy Note 8 Has Battery Problems

After Silicon Valley giant Apple Inc. that was dragged into the battery issue, now it is Samsung. The South Korea-based tech company is now facing a battery-related problem in its Galaxy Note 8 device.

 

The news comes after a large number of Samsung users in the US reported that Samsung Galaxy Note 8 phablets stopped charging. They said the problem persisted even after the Galaxy Note 8’s battery was drained.

 

As an initial response, Samsung has replaced the problematic devices but what Samsung users felt right now was that they are anxious about the company’s silence on the battery issue.

 

We all know that 2017 was the best and practically, a generous year for Samsung but this may eventually change. This is because of the reports mounting about the battery-related issue on their devices.

 

Galaxy Note 8 battery problem is not ‘life-threatening’

 

But some tech analysts would claim that the present battery problem encountered by Samsung users in Galaxy Note 8 is just a simple problem. Some even said that it is not a life-threatening at all compared to the battery fiasco in its predecessor, the Galaxy Note 7.

 

However, they emphasized that Samsung’s silence or response to the problem is the same. In 2016, Samsung had faced the exploding battery in Galaxy Note 7. It took a while for the company to release a statement which leaves Samsung users to think apprehensible.

 

Galaxy Note 8 owners have no phone to use or worse; they could no longer recover data because of the battery problem. Samsung, in a statement, linked the issue to charging management.

 

Below is the official statement coming from Samsung:

“Samsung takes all reports of this kind, of course, seriously. We have received only a very small number of customer inquiries that can be linked to charging management. Unfortunately, we can only comment on the matter further if we have more detailed information about the affected devices.”

Why The Samsung Galaxy Note 7 Exploded

Samsung had quite a dilemma on their hands after watching the Galaxy Note 7 explode quite literally in their consumers hands. Multiple reports of phones catching fire and/or exploding, plus the subsequent social media posts and videos about it made them recall every single one in an effort to find out what went wrong.

I’ve scoured the web and was able to find an article with the most accurate information on the reason why. It seems like 100% of the first batch of phones sold had a design flaw in the battery, which caused it to short-circuit and either explode or catch fire. The second batch of phones that went out used a battery from a different company that had a different problem. That problem was tied to a welding process that messed up the electrode connections and burned through the insulation, causing it to short-circuit and then explode.

Samsung made a video explaining what went wrong:

 

Does this mean Samsung is done for? If the next phone to come out is a dud, will they implode? Highly unlikely, but there is too much chatter going on in the tech world that many people are worried for the future of the company. I for one don’t foresee the doom and gloom that other outlets are reporting on, I think Samsung will come out of this just fine. Sure, there were some very serious manufacturing errors on the Galaxy Note 7, but I think they will batten down the hatches and make sure everything works. Same as any company would do.

What do you think? Is Samsung done for or can they come back even stronger? Did you get a Samsung Galaxy Note 7? Did it explode or were you able to return it before something bad happened? Let us know in the comments, thanks!

>
Exit mobile version