At this year’s Google annual I/O developer conference, CEO Sundar Pichai unveiled a new technology called ‘Duplex’. This new technology enables the company’s Google Assistant to interact with humans by doing phone calls in real-time.
What is Google Duplex?
Not only that, with Duplex, Google Assistant could also book a hair appointment and reserve a table for you at your favorite restaurant, among other things.
Pichai said that Duplex is one of the many tools the search giant could make it easier than ever for you to interact with your smart devices. Duplex is actually another addition that would be released alongside with the latest Android mobile operating system, Android P.
On stage at the I/O Conference, Pichai demonstrated the Duplex technology which was held in Mountain View, California. The event started last Tuesday and ran through Thursday. In a demo, Google Assistant dials up a local hair salon to schedule an appointment.
Pichai pointed out that the demo was a real call using Google Assistant. “The amazing thing is that Assistant can actually understand the nuances of conversation,” he said. “We’ve been working on this technology for many years. It’s called Google Duplex.”
Then the Google’s chief executive said Duplex is still under development. The search giant plans to conduct early testing of Duplex inside Assistant this summer “to help users make restaurant reservations, schedule hair salon appointments, and get holiday hours over the phone.”