“Apple is aware that some third parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple’s iTunes software may no longer provide syncing functionality with non-Apple digital media players.”
This was the content of the article which appeared on Apple’s support site last Tuesday. It wasn’t directed to any particular company, unless they mean “non-Apple digital media players” to be Palm Pre which Palm has manipulated the smartphone to sync with Apple’s music software. 😉
And lo and behold! An upgraded version from iTunes (iTunes 8.2.1) is now available with a release note that states: “iTunes 8.2.1 provides a number of important bug fixes and addresses an issue with verification of Apple devices.” Apparently, addressing the issue meant disallowing Palm Pre to sync with iTunes.
Writers from CNET confirmed this by testing the software with their Pre. When they selected the Media Sync option, it did not launch iTunes automatically. “Instead, it was only recognized as a mass storage device, and manually launching iTunes did not surface the Pre either(*tears*), Bonnie Cha of CNET news says.
Well, what can I say? It was too good while it lasted. 😉